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Alert notification module allows business rules to be defined,
which should trigger an alert by sending an email along with any relevant information.
| Feature |
Benefit |
| Alert Rules |
Define one or more rules which should generate an alert notification.
For example, when a customer wants to know the delivery scan at every step of the
delivery cycle, when the number of steps reaches a specified number, or when delivery
of a shipment is attempted at the first attempt. These rules will be checked on a periodic
basis to determine if an alert is needed. |
| Triggering Events |
Specific events can generate alerts immediately at the time the event occurs rather
than periodically. This capability can be used to send notifications at the time a
transaction is entered. This facility can also be used by custom applications
to provide notification. |
| Notification Target |
Configuration rules determine the person who should receive a specific notification
and if the designated person is not available the escalation process. |
| E-mail Notification |
When an alert notification is sent additional information can be provided as a simple
message indicating what needs to be done or an attached report with detailed information. |
Shipment Notification
Notify recipients that a package is on their way. Our Shipment Notification Email contains information
about the package and a link to track the package status. You have the ability to edit the email content
before sending to the recipient.
Notify shipper Upon Delivery that a package is delivered. Our Shipment Notification Email contains
information about Proof of delivery and a link to Proof of delivery signature.
Notify shippers and third parties that a package is delivered. Our Shipment Notification Email contains
information about the package and a link to track the package status. You have the ability to edit the
email content and forward to recipient or third parties.
Notify internal pickup to PDA devices that a package is ready for pick up in decentralized environment Our
Shipment Notification Email contains information about the package and location of the package.
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